Our specialist solicitors are experts in resolving residential landlord and tenant disputes quickly and cost-effectively while avoiding any unnecessary conflict

At Ashtons Legal, we take a pragmatic approach to dealing with disputes between landlords and tenants. We know that many issues can be resolved early on with the right advice and support, so we are always on hand to step in and help you get a positive outcome as soon as possible.

Our expertise in this area of practice means we understand where both sides are coming from, allowing us to provide clear insights into what the other party to a dispute is likely looking to achieve and what outcome you can realistically hope to expect.

With strong expertise in private negotiation, alternative dispute resolution and court proceedings, we are ready and able to get you the best available outcome in the way that is most appropriate for your situation and what you need to achieve.

Our lawyers can meet with you at our Bury St Edmunds, Norwich, Cambridge and Ipswich offices or, alternatively, if you live further afield, are still able to provide an excellent service by conducting meetings remotely over MS Teams and Zoom.

To set up an initial consultation:

Our residential landlord and tenant dispute resolution expertise

We are able to act for landlords in respect of all types of residential landlord and tenant disputes, including the following:

Possession Claims

We can assist with possession claims against tenants, whether this be a straightforward possession action against a tenant via the accelerated procedure (under section 21 of the Housing Act 1988) or because of rent arrears (under section 8 of the Housing Act 1988). We are also very experienced in dealing with more complex claims against tenants, licensees or trespassers. We are able to advise you, prepare the correct notices and relevant court paperwork, obtain a possession order and enforce this if required.

Most straightforward eviction matters for our landlord clients can be dealt with under a fixed fee. Please contact us for more information.

Rent Arrears Recovery

If your tenant has accrued rent arrears, we are able to assist with recovering these. This can either be via possession claims (see above) by serving a section 8 notice pursuant to the Housing Act 1988, or through the County Court Money Claims Centre to recover the money alone. If the rent arrears are under £10,000, please see the following page.

Tenancy Deposit Scheme Disputes

A landlord is required to protect a tenant’s deposit in one of the three government-approved schemes. Failing to do so within 30 days may mean that the tenant is entitled to compensation equivalent to up to three times the value of the deposit. We can advise landlord clients on their compliance with the regulations and assist and advise tenants if their landlord is in breach.

Disrepair Claims

If a tenant fails to keep the landlord’s property in good repair, then we can assist and advise you in respect of any disrepair claims (either during the tenancy or at its end). We can help you to recover the cost of repair from the deposit and, if necessary, take further separate action against the tenant to cover any additional losses not provided for by the deposit.

Residential Landlord and Tenant Case studies

Possession proceedings and recovering rent arrears for landlord

We are acting for a leasehold owner to gain possession of a property via the section 8 procedure. The landlord in this case is the owner’s mother who has lost capacity and no rental payments have been received in over 10 years. We are instructed to gain possession of the property and recover the rent arrears.

Acting for landlord in breach of tenancy agreement over unlawful sub-let

We are acting for landlords whose tenants unlawfully sub-let their property and are therefore in breach of their tenancy agreement. We are instructed to obtain vacant possession of the property.

Disputing excess services fees and failure to keep property in good repair

We have acted for the owner of a leasehold property who was in dispute with the managing agent in connection with excessive service charges and their failure to keep the property in good repair.

Advising landlord in relation to notice served by separating tenants

We have advised a landlord in connection with a notice served by separating tenants. We advised the landlord with regard to the validity of the notice and his options moving forward to obtain vacant possession.

Our approach to landlord-tenant dispute resolution

Our landlord and tenant solicitors focus on resolving disputes as quickly and cost-effectively as possible, with the aim of preserving positive relationships wherever we can.

We can provide clear advice on:

  • Your legal position
  • What your next steps should be
  • Your prospects of success
  • What our fees are likely to be at each stage of the dispute

In the first instance, we will always look to resolve a dispute through private negotiation and alternative dispute resolution where appropriate. This can save you a lot of time, money and stress. However, our team are experts in court litigation, so can provide robust representation for every stage of court proceedings if needed to protect your interests.

We pride ourselves on being accessible, reliable and good communicators, with a goal of making it easier and less stressful for you to deal with these challenging situations.

Contact our residential landlord and tenant disputes solicitors

Please get in touch with your Ashtons legal team in CambridgeBury St EdmundsIpswich, Norwich, Diss or Leeds.

To set up an initial consultation:


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