Care inspector could use hidden cameras

  • Posted

Posted 15/10/2013

The BBC has reported that hidden cameras and mystery-shopper exercises may form part of a revamped inspection regime for care homes and domiciliary care in England next year.

From next autumn, services will be given an Ofsted-style rating of outstanding, good, requires improvement or inadequate, to mirror the system being rolled out for hospitals.

New adult social care chief inspector Andrea Sutcliffe said she wanted to explore the role hidden cameras and mystery-shopper exercises could play in uncovering abuse and neglect.

She has admitted their use would have to be balanced against the need for privacy and dignity in such settings.Sophie Bales, a Medical Injury Solicitor at Ashtons Legal comments: “The atrocities which happened at Winterbourne View almost three years ago highlighted the crucial need for a new and improved care system to protect those most vulnerable.

We are aware of many cases in recent years of those in care being subjected to neglect or abuse. Such incidents are unacceptable and therefore it is imperative that steps are taken to radically change the care system.

The chief inspector’s latest suggestions are positive as they show renewed commitment to protecting those who are most vulnerable.”


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